Community Responder Roles

Here you will find a list of community volunteering role descriptions, which could give you some ideas to develop similar roles within your Trust. 

NHS Volunteers Responders roles

NHS Volunteers Responders programme is run by Royal Voluntary Service and NHS England and NHS Improvement, where volunteers support vulnerable people in the community through different ways:

Community response volunteer: This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating/vulnerable, and delivering these supplies to their home.

Patient Transport volunteer :This role supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring that they are settled safely back in to their home.

NHS Transport Volunteer: This role involves transporting equipment, supplies and/or medication between NHS services and sites, it may also involve assisting pharmacies with medication delivery.

Check-in and chat Volunteer This role provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.

If you have questions for the programme, you might want to take a look at this Q&A fact sheet first or visit Royal Voluntary Service’s website for more information.